(Last version: October 2024) NUTRILAB GRAND FONTAINE SLU (hereinafter, NUTRILAB GRAND FONTAINE) is committed to protecting the privacy of our users and customers, providing a secure and protected user experience. We will ensure that the information you provide us, or that we collect through our various channels, is only used for the purposes established in this Privacy Policy and, where applicable, in the contract signed between the parties.
This Privacy Policy regulates access to and use of the Website www.grandfontaine.eu (hereinafter, the “Website“) that NUTRILAB GRAND FONTAINE makes available to Internet users (hereinafter, the “Users“) interested in the content (hereinafter, the “Content“) and services (hereinafter, the “Services“) offered by NUTRILAB GRAND FONTAINE on the Website. Additionally, this privacy policy sets out how NUTRILAB GRAND FONTAINE processes any personal data from its customers and suppliers.
NUTRILAB GRAND FONTAINE is serious about protecting users, customers and suppliers’ privacy. Therefore, NUTRILAB GRAND FONTAINE applies the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights, to ensure that their privacy is protected.
1. Data Controller
The Data Controller of your personal data is NUTRILAB GRAND FONTAINE SLU, with VAT number B05487947, and address at Calle Valencia, 287, Floor 2, Door 1, Barcelona, 08009, Spain.
Contact:
- Telephone: 34 935 516 072
- Email: lopd@grandfontaine.eu
2. Recommendations
Please read and follow the following recommendations carefully:
- Keep your device equipped with up-to-date antivirus software to protect against malicious software and spyware applications that may jeopardize your Internet browsing and the information stored on your device.
- Read and review this Privacy Policy and all legal texts provided by NUTRILAB GRAND FONTAINE on the Website.
3. Details of the processing
Below you will find an overview of what kind of personal data we process about you, for what purposes and on what legal basis
- WEBSITE USERS
| Personal data collected | Purposes of the processing | Legal basis |
|---|---|---|
| – Name and surname – Email address – Contact phone number | In general, LABORATOIRES GRAND FONTAINE processes users’ personal data for the purpose of facilitating the requested business relationship, and specifically, LABORATOIRES GRAND FONTAINE may process your personal data for the following purposes: – Identifying Users correctly. – Sending communications: the process of sending communications by NUTRILAB GRAND FONTAINE involves the possibility of commercial communications only with your explicit consent. The acceptance for receiving commercial information is always revocable, without retroactive effects. – Cookies: we collect data through our website using cookies for statistical, marketing, and proper website functioning purposes. The data collected through the website is anonymous. You can find more information about this in our Cookie Policy. – Data collected through our “Contact” form will be processed for the purpose of informing you about our products and/or services by phone or email. | The legal basis for LABORATOIRES GRAND FONTAINE’s processing of User data through this Website is the consent provided by the users |
- EMPLOYEES AND JOB APPLICANTS
| Personal data collected | Purposes of the processing | Legal basis |
|---|---|---|
| – Name and surname – Date of birth – Email address – Postal address – Contact phone number – Level of education – Résumé including employment data and academic background – Images | Receiving résumés for personnel selection: employment, identification, and academic background data are collected through the “Work with us” form for individuals interested in working for the company. | – The legal basis is the execution of the contract regarding the obligations that employees have under it – Consent regarding the selection processes and the personal data collected for the management of candidates. Certain legal obligations with public administrations that require communication of personal data must also be complied with. – Certain legal obligations with public administrations that require communication of personal data must also be complied with. |
- CUSTOMERS AND SUPPLIERS
| Personal data collected | Purposes of the processing | Legal basis |
|---|---|---|
| – Name and surname – Date of birth – ID – Email address – Postal address – Contact phone number | Their personal data shall be processed for placing orders and for billing products and services. | – The legal basis is the performance of the contract entered into the parties. In the case of specific requests made through the Website that require LABORATOIRES GRAND FONTAINE to contact them, the consent given in the form provided for this purpose will be used. |
- INFORMANTS AND INVESTIGATED INDIVIDUALS
| Personal data collected | Purposes of the processing | Legal basis |
|---|---|---|
| – Name and surname – Date of birth – ID – Email address – Postal address – Contact phone number | Management and investigation of complaints. | The legal basis is the legal obligation and legitimate interest for the management and investigation of complaints of violations of the law or internal policies. |
4. Accuracy of the data provided by the Users
The User guarantees the veracity of the personal data provided and agrees to communicate to NUTRILAB GRAND FONTAINE any changes to such data.
The User will be responsible, in any case, for the accuracy of the data provided, and NUTRILAB GRAND FONTAINE reserves the right to exclude from its services any User who has provided false data, without prejudice to any other actions that may proceed by law.
It is recommended that Users protect their data with the utmost diligence using the appropriate security tools. In this regard, NUTRILAB GRAND FONTAINE will not be responsible for any theft, unlawful modification, or loss of data.
Any modification or update of the data must be communicated to NUTRILAB GRAND FONTAINE through the means of communication provided in this Privacy Policy.
5. Data Storage
Protecting the privacy and personal data of Users is of utmost importance to NUTRILAB GRAND FONTAINE. Therefore, NUTRILAB GRAND FONTAINE makes every effort to prevent the User’s data from being used inappropriately. Only authorized personnel have access to the User’s data.
The User’s personal data will be kept as long as the User’s account remains active for the purposes for which they were provided, granted that the User has not revoked their consent by requesting the deletion of their account or the erasure of certain personal data from the Website
Subsequently, if necessary, NUTRILAB GRAND FONTAINE will keep the information blocked during the legally established periods.
6. Rights of the Data Subject
Users have the right to:
- Access their personal data: obtain from NUTRILAB GRAND FONTAINE free information about your personal data stored at any time and a copy of this information.
- Request rectification: of any inaccurate data or complete incomplete personal data.
- Request the erasure of data (“right to be forgotten”): you can request that we stop processing your data without undue delay, among other reasons because your data is no longer needed or your consent has been withdrawn.
- Request the restriction of the processing: you can request that your personal data is not applied to the processing operations that would be appropriate in each case.
- Object the processing of your data: you can object to the processing and ask NUTRILAB GRAND FONTAINE at any time to stop processing your data, except for legitimate reasons or the exercise or defense of possible claims.
- Request the portability of data: you can receive your data in a structured, commonly used and machine-readable format; likewise, you can request your data to be transmitted to another data controller, provided that this is technically feasible.
- Likewise, Users have the right not to be subject to a decision based solely on automated processing of data.
EXERCISE OF DATA PROTECTION RIGHTS: The Data Subject may exercise all these rights by written communication to the registered office of NUTRILAB GRAND FONTAINE (Carrer d’ Atenes 9, 08006, Barcelona, Spain, or to the following email address: lopd@grandfontaine.eu, indicating the reason for their request.
Without prejudice to any other administrative remedy or judicial action, the User shall have the right to lodge a complaint with a Supervisory Authority, particularly in the Member State in which they have their habitual residence, place of work, or place of the alleged infringement, if they consider that the processing of their personal data is not in accordance with the regulations, as well as in the event that their rights are not adequately safeguarded. The Supervisory Authority with which the complaint has been lodged shall inform the complainant about the progress and outcome of the complaint. Thus, if you believe that your rights are not properly safeguarded, you have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
7. Data Security
NUTRILAB GRAND FONTAINE has taken all measures within its reach to prevent your data from being misused, allowing access only to authorized personnel.
NUTRILAB GRAND FONTAINE maintains adequate security measures for the protection of personal data in accordance with applicable legislation and has established all technical means at its disposal to prevent loss, misuse, alteration, unauthorized access, and theft of data provided by the User through the Website.
Nevertheless, please note that no data transmission over the Internet or information storage technology can be guaranteed to be totally secure. As a result, whilst we strive to protect our Users’ information, we cannot ensure or warrant the security of all of the information sent to us, and the users do so at their own risk.
NUTRILAB GRAND FONTAINE is committed to fulfilling its obligation of secrecy and confidentiality of personal data in accordance with the applicable legislation.
NUTRILAB GRAND FONTAINE shall not be liable for any damages that may arise from the breach of this obligation by the User.
8. Transfers and/or disclosures to third parties
In general, NUTRILAB GRAND FONTAINE will not transfer personal data to third parties, except in situations where it is required by law or where a service has been outsourced for the normal operation of the company and/or the website.
Users’ personal data may be accessed by third parties which are companies that provide services to NUTRILAB GRAND FONTAINE. NUTRILAB GRAND FONTAINE ensures the security of personal data when it is transferred outside the company and ensures that third-party service providers respect confidentiality and have adequate measures in place to protect personal data. These third parties are obligated to ensure that the information is processed in accordance with data privacy regulations.
In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, the General Data Protection Regulation of the European Union, and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights, we inform you that, as a result of the providers employed by NUTRILAB GRAND FONTAINE for the processing of your personal data, the following international transfers of data outside the European Economic Area (EEA) are carried out:
- personal data may be transferred to the United States, given that NUTRILAB GRAND FONTAINE uses the services of “Code42 Software, Inc.”, a supplier for backup services. Code42 Software, Inc., has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles.
The following precautions are taken when NUTRILAB GRAND FONTAIN transfers personal data from jurisdictions with different data protection laws:
- International transfers to countries with Adequacy Decision of the European Commission. Pursuant to Article 45.3 of the GDPR, and approved by the European Commission, international transfers of personal data can be made to countries with Adequacy Decisions, such as: Andorra, Argentina, Canada (commercial organizations), Faroe Islands, Guernsey, Israel, Isle of Man, Japan, Jersey, New Zealand, Republic of Korea, Switzerland, the UK under the GDPR and LED, the United States (commercial organizations participating in the EU-US Privacy Shield Framework), and Uruguay.
- Standard contractual clauses of the European Commission. NUTRILAB GRAND FONTAIN uses standard agreements approved by the European Commission (and equivalents for the UK) when transferring data. To provide its services, NUTRILAB GRAND FONTAIN must transfer your personal data outside the European Economic Area.
9. Validity and modifications
NUTRILAB GRAND FONTAINE reserves the right to modify this Privacy Policy, in accordance with its criteria, motivated by a legislative or by a jurisprudential or doctrinal change of the Spanish Data Protection Authority.
10. Questions
If you have any questions about our Privacy Policy, please contact us by email at lopd@grandfontaine.eu.
Additionally, if you have any questions about exercising your rights, you can contact the Spanish Data Protection Agency (www.aepd.es) and file a complaint.
11. Acceptance and Consent
The User declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of such data by NUTRILAB GRAND FONTAINE, in the manner and for the purposes indicated in this Privacy Policy.
12. Law and Jurisdiction
The relations established between NUTRILAB GRAND FONTAINE and the User will be governed by Spanish Law.
NUTRILAB GRAND FONTAINE and the User, with express renunciation to any other dispute/court case that may relate to them, will submit to the Court and Tribunal of Barcelona city.
